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Passenger Facilitation Desk
As per directives of Federal Ombudsman, ASF has established a Passenger Facilitation Desk to inculcate the passengers about security related queries as per mandate of ASF. Besides, ASF has maintained Skype addresses to develop an online audio/visual contact with concerned masses. For the same objective, ASF also introduced Helpline Numbers to resolve the issues of passengers.
For Passenger's Awareness
Passengers
- Present your ticket at entry gate to ASF staff and carry your photo identity (CNIC or Passport) for producing on demand.
- Ensure that your baggage has been packed by you or examined by you personally.
- Refusal to undergo security inspection and screening will deny boarding and traveling to your destination.
- Licensed weapon is allowed in hold baggage only, provided it is declared before screening at first security check point.
- Ensure unlicensed weapons/ammunition and explosive or contraband items like narcotics are not contained in your baggage or on your person.Suspected baggage is subject to manual search.
- While packing electrical/electronic gadgets in your hold baggage, ensure that batteries are removed and placed separately.
- Don’t accept any thing from any unknown person during traveling.
Functionaries
- Present Airport Entry Pass to ASF duty staff while entering in restricted area of airport.
- Keep displaying the Airport Entry Pass on chest height of the outer garment while in restricted area of airport.
- Use designated entry/exit points.
- Do not enter or attempt to enter the area not mentioned on your Airport Entry Pass (AEP).
- Do not use the Airport Entry Pass issued to perform official duty for private protocol to passengers as its misuse of the pass will lead to confiscation/cancellation of the pass.
- Safe custody of the Airport Entry Pass is the responsibility of the person to whom it is issued.
- Immediately report loss of Airport Entry Pass to your department and HQ ASF besides lodging FIR with concerned Police Station.
- Present your self at security check point for search/ frisking.
Visitors
- Minimum number of meeters/ greeters should come to the airport to see-off or receive.
- Keep your NIC or other photo identity while visiting airport.
- Be sure that any kind of fire arm, ammunition, explosive or contraband item is not on your person or in your baggage/vehicle.
- Be aware of criminals at the airport and help ASF to identify them.
- Don’t leave any thing unattended.
- If you observe any thing unattended inform ASF staff on duty.
Vehicle User/Owner in Parking Area.
- Keep the vehicle registration book & driving licence while driving a car/parking the same in airport premises.
- Understand the philosophy of vehicle search and accept the same as positive gesture for your security.
- Do not leave your vehicle parked in car park for longer duration without information/consent of car park contractor.
- Do not park your vehicle in No-parking area. Such vehicles are immediately removed through fork lifter which beside levying penalty may also cause some damage to your vehicle.
- Observe drop lane discipline – do not park in the drop lane.
Common to All
- Security is everybody’s business.
- Adhere to Airport Security instructions issued from time to time.
- Cooperation with Airports Security Force is in everybody’s interest.
- Do not leave your baggage unattended. Unattended baggage is removed and destroyed.
- Do not touch any unattended/suspicious item and inform ASF duty staff immediately about any suspicious item/activity if noticed.
- Joking about security matters can subject you to further inquiry.
- Do not accept any eatables or drinks from any stranger.