As per directives of Federal Ombudsman, ASF has established a Passenger Facilitation Desk to inculcate the passengers about security related queries as per mandate of ASF. Besides, ASF has maintained Skype addresses to develop an online audio/visual contact with concerned masses. For the same objective, ASF also introduced Helpline Numbers to resolve the issues of passengers.
For Passenger's Awareness
Passengers
Present your ticket at entry gate to ASF staff and carry your photo identity (CNIC or Passport) for producing on demand.
Ensure that your baggage has been packed by you or examined by you personally.
Refusal to undergo security inspection and screening will deny boarding and traveling to your destination.
Licensed weapon is allowed in hold baggage only, provided it is declared before screening at first security check point.
Ensure unlicensed weapons/ammunition and explosive or contraband items like narcotics are not contained in your baggage or on your person.Suspected baggage is subject to manual search.
While packing electrical/electronic gadgets in your hold baggage, ensure that batteries are removed and placed separately.
Don’t accept any thing from any unknown person during traveling.
Functionaries
Present Airport Entry Pass to ASF duty staff while entering in restricted area of airport.
Keep displaying the Airport Entry Pass on chest height of the outer garment while in restricted area of airport.
Use designated entry/exit points.
Do not enter or attempt to enter the area not mentioned on your Airport Entry Pass (AEP).
Do not use the Airport Entry Pass issued to perform official duty for private protocol to passengers as its misuse of the pass will lead to confiscation/cancellation of the pass.
Safe custody of the Airport Entry Pass is the responsibility of the person to whom it is issued.
Immediately report loss of Airport Entry Pass to your department and HQ ASF besides lodging FIR with concerned Police Station.
Present your self at security check point for search/ frisking.
Visitors
Minimum number of meeters/ greeters should come to the airport to see-off or receive.
Keep your NIC or other photo identity while visiting airport.
Be sure that any kind of fire arm, ammunition, explosive or contraband item is not on your person or in your baggage/vehicle.
Be aware of criminals at the airport and help ASF to identify them.
Don’t leave any thing unattended.
If you observe any thing unattended inform ASF staff on duty.
Vehicle User/Owner in Parking Area.
Keep the vehicle registration book & driving licence while driving a car/parking the same in airport premises.
Understand the philosophy of vehicle search and accept the same as positive gesture for your security.
Do not leave your vehicle parked in car park for longer duration without information/consent of car park contractor.
Do not park your vehicle in No-parking area. Such vehicles are immediately removed through fork lifter which beside levying penalty may also cause some damage to your vehicle.
Observe drop lane discipline – do not park in the drop lane.
Common to All
Security is everybody’s business.
Adhere to Airport Security instructions issued from time to time.
Cooperation with Airports Security Force is in everybody’s interest.
Do not leave your baggage unattended. Unattended baggage is removed and destroyed.
Do not touch any unattended/suspicious item and inform ASF duty staff immediately about any suspicious item/activity if noticed.
Joking about security matters can subject you to further inquiry.
Do not accept any eatables or drinks from any stranger.